Substance Abuse Counselor

POSITION: Substance Abuse Counselor

REPORTS TO: Program Manager

LOCATION: Victorville, CA

HOURS: This is a full time position. Hours will fluctuate based on needs of the programs with some evenings and weekends will be required.

HOURLY RATE: Range is $19 to $20 an hour, depending on experience. After 90-day probation period benefits will include: sick and vacation time, 10 paid holidays, plus employee health insurance plan.

BASIC DUTIES: Provide formerly incarcerated youth ages 14 – 26 with weekly evidence- based prevention services including substance abuse education classes and individualized/group counseling Provide weekly substance use disorder education classes. Provide weekly support groups and peer-to-peer counseling. Overseeing the entire project documentation and reporting requirements

AREAS OF RESPONSIBILITY

DIRECT DUTIES:

  • Assist in developing, modifying and implementing substance abuse programs and new procedures based in a Harm Reduction philosophy and approach.
  • Participate in management meetings to resolve issues in access to, and deliver of, services and operations.
  • Conduct street and community-based outreach as part of prevention/intervention efforts
  • Collect and maintain program data to prepare and submit required reports.
  • Coordinate programs with other directors and outside service groups, if required.
  • Ensure implementation and accomplishment of grant-stated program goals and objectives.
  • Interpret and apply all applicable regulations, policies and procedures in grant package.
  • Develop and implement training and treatment programs based in a Harm Reduction philosophy and approach.

MINIMUM REQUIREMENTS:

  • Knowledge Trauma Informed Care and Harm Reduction.
  • Two years of work experience as a Substance Abuse counselor.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Possession of a current certificate as an Alcohol and Other Drug Counselor issued by a certifying agency approved by the state of California. Certification must be maintained as defined by the department of Alcohol and Drug Programs, California Code of Regulations. OR possession of a license to practice medicine issued by the Medical Board of California or Psychologist licensed by the Board of Psychology or Clinical Social Worker or Marriage and Family Therapist licensed by the California Board of Behavioral Sciences or an intern registered with the Board of Psychology or the California Board of Behavioral Sciences.
  • Pass a background check, and be open and honest about any convictions.
  • Must have valid driver’s license and a vehicle with a valid registration and insurance, have a good driving record and be willing to travel between offices and units during workday.
  • Have received at least first dose of COVID-19 vaccination at time of employment.

Employment Assistance Specialist

POSITION:  Employment Assistance Specialist

REPORTS TO:  Program Manager

LOCATION: Victorville/San Bernardino

HOURS:   This is a full-time position.  Hours are Monday thru Thursday 6am to 5pm or Tuesday-Friday 6am-5pm.  

HOURLY RATE: Range is $18.00 to $20 an hour, depending on Experience. After successfully completing 90-day introductory period, benefits will include: Paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Assess program participants need of long-term employment as well as weekly/monthly employment case management. Work with employers to advocate for participants to secure stable employment. Initiate in house and external referrals for employment opportunities. Keeping up to date spreadsheets on current open job positions. Motivate participants to search for employment opportunities. Implement strategies or tasks that will assist clients in reaching their employment goals. Regularly update program records, document case notes, services, and referrals provided in the Apricot. And other duties as needed.

HOW TO APPLY:  All interested candidates are encouraged to send their resumes with a cover letter to Tracey Rick our Program Manager, via email tracey@familyassist.org

Opening Date: 01/01/2023

Closing Date: Until positions are filled

BASIC DUTIES:

  • Assist Clients with identifying and securing long term employment.
  • Assist with job training and resume writing.
  • Monitor and sign up for multiple email lists for job openings.
  • Assist participants with establishing SMART (Specific, Measurable, Attainable, Realistic, and Timely) goals.
  • Collaborate with local employers to help match participants with job openings.
  • Regularly update records, document case notes, services, and referrals provided in the Apricot system
  • Assisting participants with preparing for job interviews.
  • Contacting clients before an interview to help with any additional questions and encourage them about their interview.
  • Initiate in-house and external referrals for employment opportunities.
  • And other duties as needed

MINIMUM REQUIREMENTS:

  • Pass a background check, and be open and honest about any convictions.
  • Computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units, and to different business locations during the workday.
  • Have received at least the first dose of Covid-19 vaccination and be willing to complete the vaccine processes through the 1st booster.

Social Worker

POSITION:  Social Worker – MSW

LOCATION:   San Bernardino City, CA

REPORTS TO:  Program Manager – Our House Program

HOURS:  This is a full-time position. Schedule is 8 hours a day; from Monday to Friday

HOURLY RATE:  Range is $31 to $35 an hour, depending on experience. After passing successfully probation period benefits will include: sick and vacation time, paid holidays, plus an optional employee health insurance plan.

BASIC DUTIES:  The overarching goal of this position is to help people foster their capacities and coping mechanisms in order to improve and better their daily lives. Under general supervision by the Manager of Youth Services, the Social Worker Therapist will provide comprehensive supportive services to eligible children and their families along with training and on call support for staff. The Social Worker develops and provides appropriate clinical interventions designed to reduce stress, promote client and staff safety, and increase client stability. This role promotes strengths-based approaches to service delivery that encourage functioning in the program and educational environments.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department, via email to HR@familyassist.org

Opening Date: 11/30/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES:

  • Plan, coordinate, manage and implement support packages, and acting as problem-solving resource for difficult cases
  • Create a wellness programs designed to prioritize both employee health and overall client wellness
  • Address each client case with site managers and staff while acting as a key-worker and cooperate with multidisciplinary teams
  • Interview clients and assess their current condition, needs, strengths and weaknesses
  • Measures and assess impact of services; supports and participates in key elements of the program’s success
  • Monitor and evaluate clients’ progress and modify treatment plans accordingly
  • Maintain accurate records and report on clients’ status in Apricot system
  • Intake, assessments, service planning, service delivery, and goal attainment
  • Ensures quality service to program clients.
  • Coordinate outreach and collaboration efforts with community partners
  • Other duties as directed to accomplish program goals.

MINIMUM REQUIREMENTS:

  • Master degree in Social Work (MSW)
  • Proven work experience as a social worker
  • Working knowledge of social theories and practices
  • Social perceptiveness and empathy
  • Ability to build and maintain professional helping relationships
  • Ability to relate and communicate with diverse population and groups
  • Resilience along with ability to assess situations
  • Good knowledge of MS Word, Excel, PowerPoint and Outlook, preferred.
  • Pass a back-ground check, and Physical & TB test.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time.

Grant Manager

REPORTS TO:  Executive Director

HOURS: Monday – Friday, 8am – 5pm full time

SALARY:   $20.00 per hour

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Writing and submitting grant proposals
  • Tracking grant applications
  • Researching new grant funding opportunities
  • Preparing and monitoring budgets
  • Reviewing grant proposals
  • Managing grant databases
  • Ensuring compliance with grant regulations
  • Preparing and submitting progress reports
  • Reporting data to the Executive Director and Board of Directors
  • Positively promote the agency in the community
  • Other duties as assigned

MINIMUM REQUIREMENTS

  • Excellent written and verbal communication skills
  • Excellent computer skills and knowledge of Microsoft Office
  • Strong organizational skills
  • High levels of accuracy and attention to detail
  • Ability to work as part of team with a focus on outcomes
  • Ability to work under pressure

Please send resume to: tabitha@familyassist.org

Must be vaccinated for Covid-19.
Survivors are encouraged to apply.

TAY Case Manager

POSITION:  TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position, hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE: Range is $18- $20 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 9/29/22                                             
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meeting with clients weekly, creating and maintaining individual client goals.
  • Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
  • Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
  • Address client issues and concerns, working as a liaison with shelter manager.
  • Ensure that all documents submitted on behalf of a client are valid.
  • Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
  • Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
  • Create linkage between TAY Transitional Living youth and resources and groups at the Drop in Centers.
  • Responds to security concerns appropriately, and documents observations and actions taken.
  • Input client data into Apricot and HMIS
  • Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
  • Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
  • Completes and maintains case notes and documents service statistics.
  • Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
  • Attends community resource meetings to learn potential resources.
  • Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

  • Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
  • Excellent documentation skills.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to motivate others towards achieving their goals.
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a background check.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at time of onboarding. 

Survivors encouraged to apply.

TAY Case Manager – San Bernardino

Direct Service Staff:

Positions are available for a LGBTQ TAY (Transition Age Youth 18-25) Case Manager in San Bernardino Ca. Current opening includes full-time positions only. Weekend and some evening shifts will be required.

Position Overview:

The TAY Case Manager is to provide case management services to formerly homeless LGBTQ youth who are in our 90 day shelter. Under the supervision of the Program Manager, the Case Manager is responsible for developing and maintaining case management services. Duties include: Completing intake assessments, weekly case management development, progress monitoring, finding housing resources and other referrals. Meeting with clients weekly, creating and maintaining individual client goals. Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral. Ensuring shelter resources are made available to client such as, counseling, support groups, and classes. Ensure that all documents submitted on behalf of a client are valid. The person will also be responsible to ensure there is plenty of food in the house and all basic needs are being met.

Qualifications:

Knowledge of community resources and counseling/social work practices with homeless LGBTQ youth. Excellent documentation skills. Excellent written and verbal communication skills, ability to establish rapport. Ability to motivate others towards achieving goals. Pass a back-ground check.  Ability to complete the required training and incorporate the techniques taught. Must have valid Driver License and Auto Insurance.

Compensation:

Salary range $18.00-$20.00 hour based on education and experience.  Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

LGBTQ+ candidates are highly encouraged to apply.

All interested candidates are encouraged to email their resumes with a cover letter to dianne@familyassist.org

TAY Advocates – San Bernardino

Direct Service Staff:

Positions are available for a LGBTQ TAY (Transition Age Youth 18-25) Advocates in San Bernardino Ca. Current opening includes full-time positions only. This position will require weekend and late evening shifts.

Position Overview:

The LGBTQ TAY Youth Advocate is to provide services to formerly homeless LGBTQ youth who are in our San Bernardino 90-day shelter. Under the supervision of the Program Manager, the Youth Advocate is responsible for supporting shelter participants while they are in housing. Duties include: Completing intake assessments and intakes, advocacy, maintain chore list, meal planning, grocery shopping, supportive groups and maintaining a safe and welcoming environment for our participants. The person will also be responsible to ensure there is plenty of food in the house and all basic needs are being met.

Qualifications:

Knowledge of harm reduction, trauma informed care and counseling/social work practices with homeless LGBTQ youth. Excellent documentation skills. Excellent written and verbal communication skills, ability to establish rapport. Ability to motivate others towards achieving goals. Pass a back-ground check.  Ability to complete the required training and incorporate the techniques taught. Must have valid Driver License and Auto Insurance.

Compensation:

Salary range $18.00-$20.00 hour based on education and experience.  Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

LGBTQ+ candidates are highly encouraged to apply.

All interested candidates are encouraged to email their resumes with a cover letter to dianne@familyassist.org

Health Navigator

POSITION: Health Navigator
REPORTS TO: Chief Operating Officer
LOCATION: San Bernardino City

HOURS: This is a full-time position. Hours will fluctuate based on needs of clients,
some evenings and weekends will be required.

HOURLY RATE: Range is $18 – $20 an hour, depending on Experience. After successfully
completing 90-day probation period, benefits will include: paid sick and
vacation time, paid holidays, plus optional employee health insurance
plan.

BASIC DUTIES: Assists both youths and adults from all Family Assistance Programs in
assessing their health needs. Will determine if program participants have
health insurance and/or who their health insurance provider is. Determines
any participants unmet health needs and documents it in Apricot.

HOW TO APPLY: All interested candidates are encouraged to send their resumes with a
cover letter to Kenneth Weekes, our COO, via email ken@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY
Opening Date: 6/17/2021 Closing Date: until job is filled


AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meet with client and complete the health intake process, and assessment.
  • Provide and organize information for participants, including power points, handouts, group discussions, and role playing.
  • Designs and implements surveys in compliance to grant requirements.
  • Within 14 days of clients entering into the programs, advocate and meet with client to help them access their medical needs.
  • May provide transportation for participants to secure healthcare.
  • Work with case managers, client advocates and auxiliary staff to identify and assess participants healthcare needs.
  • Work with advocates to coordinate transportation for participants
  • Maintain and coordinate activities with our community health partners

ADDITIONAL DUTIES

  • Participate in technical assistance calls and webinars with the leadership team and other grantees.
  • Complete paperwork as requested by grantor.
  • Other duties as assigned.

MINIMUM REQUIREMENTS

  • Excellent communication skills both written and verbal.
  • Ability to be flexible and work as a team.
  • Must be able to work efficiently, independently, and function with minimal supervision.
  • Completion of the 40-hour domestic violence training.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Pass a background check and be open and honest about any convictions.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
    • Have received at least the first dose of Covid-19 vaccination at employment time


Street Outreach Advocate

REPORTS TO: Street Outreach Program Manager

HOURS: Full-Time Monday – Friday, (At times, Saturdays)

HOURLY RATE: Range is $16 to $18 an hour, depending on experience. After the 90-day probation period benefits will include: sick and vacation time, 11 paid holidays, plus employee health insurance plan.

BASIC DUTIES: Provide street-based crisis intervention services, gateway services, referrals, and crisis supportive counseling to homeless youth on the streets. • Teach risk reduction strategies and coping skills to youth on the streets. • Provide support in transitioning youth into a stable living environment. • Ensure safety by conducting outreach with outreach team. • Work closely with all street youth who voluntarily enter into the Family Assistance programs. • Complete daily time cards. • Record keeping will include weekly reports to be given to the Outreach Program Manager. • Maintain clean driving record, keep company vehicle clean and report maintenance issues/auto repair issues to agency in written form. • Complete mileage log as applicable for driving between sites during outreach activities.

AREAS OF RESPONSIBILITY

CLIENT SERVICES

The Outreach Advocate must have the ability to work as a team member with community partners from other social service agencies, law enforcement and other youth related businesses. In addition to serving as an outreach advocate with the youth, the advocate will also serve as a representative of Family Assistance Program and a liaison with other youth service providers. • Ability to develop and maintain professional and cooperative working relationships with staff, business professionals and other agencies in the community;

ADDITIONAL DUTIES

Job requires weekly stops at bus stations, local malls, and community centers located at parks and other areas where street youth congregate.

Attend community fairs to promote awareness of the agency programs and meet with street youth to build relationships of trust for referrals for service.

This position will work on the streets as well as spend time at the emergency shelter transitional living programs to ensure the seamless transition of youth that are leaving the streets.

Other duties as assigned.

 MINIMUM REQUIREMENTS

• Two years of experience with youth services agency.
• Excellent oral and written communication skills; Computer and word processing skills.
• Must have reliable transportation to provide services listed above.
• Fingerprinting, law enforcement, and child protection background checks required; and a clean DMV record and current California Driver’s License.

Must have at least your first dose of the Covid Vaccine.

Please send Resume to: Rainbow@familyassist.org

Youth Advocate – OUR HOUSE (CFS) Mentone

Full Time, Part Time

POSITION:  Youth Advocate         

REPORTS TO:  Shelter Manager

LOCATION: Mentone, San Bernardino County, CA

HOURS:  We are looking to fill a full-time and a part-time shelter advocate position. Hours will fluctuate based on needs of clients, evenings, graveyards and weekends will be required.

HOURLY RATE:  Range is $18 – $20 an hour, depending on Experience. After successfully passing probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES: The Youth Advocate is expected to provide nurturing care and management of youth in every living requirement. Duties include but not limited to: completing intake and discharge paperwork, supervising recreational activities, supervising and helping with daily chores, participating in group outings, coordinating with volunteers, and maintaining client files.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department, via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 03/01/2022                                                     
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Must be able and willing to provide emergency hot-line counseling and suicide prevention support
  • Supervise clients/volunteers in a positive, caring manner to make sure staff work together as a cohesive group
  • Maintain confidentiality at all times regarding client and staff files and information about clients and/or staff
  • Supervise, monitor and mentor youth clientele in a professional manner, in accordance with licensing (refer to Title 22) and policies of the agency; client safety is a priority and clients must be accounted for all times
  • Facilitate groups with clients assigned by Shelter Manager
  • Answer phones, take messages/make calls: follow up, referrals, parents / guardians

MINIMUM REQUIREMENTS

  • High school diploma or equivalent.
  • Must have a genuine respect for and interest in youth and their families.
  • Ability to put into practice all aspects of Positive Youth Development (training will be provided) and demonstrate respect for client’s rights and safety.
  • Former Foster Youth is a plus, but must be at least 21 years old.
  • Must attend orientation
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a physical and a TB Test.
  • Pass a background check, and be open and honest about any convictions
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Social Media Coordinator

REPORTS TO: Supervising Manager

HOURS: This is a full time, temporary position, which may include some weekend and evening shifts. This position starts 3/7/22 or until filled and ends May 31st, 2022.

SALARY: $20.00 per hour.

BASIC DUTIES: Responsible to develop social media content that engages, educates, and stimulates positive comments regarding the COVID 19 vaccine. Additional duties include meticulous and accurate tracking of outcomes as well as participating in or organizing in person events.

DIRECT DUTIES:

  • Manage the implementation of virtual flyers and other COVID-19 related informational resources through all social media platforms. Including, brochures, announcements, etc.
  • Manage and track each person’s individual response to the information being posted.
  • Engage with the community via social media by providing updates on current events taking place as well as upcoming events regarding the COVID-19 vaccine.

MINIMUM REQUIREMENTS:

  • Knowledge and experience in all social media platforms
  • Excellent documentation skills
  • Excellent communication skills
  • Can work efficiently in a timely manner
  • Graphic design skills with experience designing social media content a plus

Rental Assistance Advocate – TAY

POSITION:  Rental Assistance Advocate
REPORTS TO:  Program Manager
LOCATION: Victorville
HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required.  

HOURLY RATE: Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: Paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Assist TAY youth with housing services. Provide rent subsidies and move-in costs. Work with residential property owners, landlords, participants, and advocating for each client throughout the process of securing stable and sustainable housing. Provide Case Management, Employment and Financial Assistance to participants.

HOW TO APPLY:  All interested candidates are encouraged to send their resumes with a cover letter to Tracey Rick, our Program Manager, via email tracey@familyassist.org

Opening Date: 2/15/2022                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Advocates will work with local property owners and low-income housing providers to build lasting partnerships
  • Advocates will coordinate rental assistance and utility assistance services.
  • Advocates will assistant TAY youth with needs to move to independent living.

MINIMUM REQUIREMENTS

  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office, Excel and spreadsheets.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Maintenance Worker

POSITION:  Maintenance Worker 

REPORTS TO:  Maintenance Manager

LOCATION: San Bernardino City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required.  

HOURLY RATE: Range is $16 – $19 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES: General maintenance and minor repairs at agency facilities while maintaining a clean, comfortable, and safe environment for both staff and clients. Pick- up and deliver donations as needed and help clients move in/out of housing.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter via email to HR@familyassist.org

Opening Date: 6/17/2021                                                     
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Light household maintenance and minor repairs as needed.
  • Cleaning parking lots and grounds of litter.
  • Lawn care including mowing, raking, watering, etc.
  • Pick-up and delivery of household items.
  • Assist with client moves.
  • Sort donations as needed

MINIMUM REQUIREMENTS

  • Must be able to maintain confidentiality.
  • Must be able to work efficiently, independently, function with minimal supervision, and work as a team.
  • Basic knowledge of household maintenance, building repairs, cleaning, and other maintenance work.
  • Have basic maintenance/repair tools (hammer, screwdriver, etc.).
  • Ability to lift 50+ pounds.
  • Have safe and reliable transportation (truck/van preferred)
  • Pass a background check, and be open and honest about any convictions.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Youth Advocate – My Place Youth Shelter

POSITION:  Youth Advocate – My Place Youth Shelter   

REPORTS TO:  Shelter Manager

LOCATION:  Victorville, CA

HOURS:  This is a Full-Time position. Evenings and weekends shifts will be required. 

HOURLY RATE:     Range is $16 – $18 an hour, depending on Experience.

BASIC DUTIES:  The Youth Advocate is expected to provide nurturing care and management of youth in everyday living requirement. Duties include but not limited to: completing intake and discharge paperwork, supervising recreational activities, supervising and helping with daily chores, participating in group outings, coordinating with volunteers, and maintaining client files.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Shelly Thomas, our Shelter Manager, via email to hr@famiyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 01/05/2022                                                    
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Must be able and willing to provide emergency hot-line counseling and suicide prevention support
  • Supervise clients/volunteers in a positive, caring manner to make sure staff work together as a cohesive group
  • Maintain confidentiality at all times regarding client and staff files and information about clients and/or staff
  • Supervise, monitor and mentor youth clientele in a professional manner, in accordance with licensing (refer to Title 22) and policies of the agency; client safety is a priority and clients must be accounted for all times
  • Facilitate groups with clients assigned by Shelter Manager
  • Answer phones, take messages/make calls: follow up, referrals, parents / guardians

MINIMUM REQUIREMENTS

  • High school diploma or equivalent.
  • Must have a genuine respect for and interest in youth and their families.
  • Ability to put into practice all aspects of Positive Youth Development (training will be provided) and demonstrate respect for client’s rights and safety.
  • Former Foster Youth is a plus, but must be at least 21 years old.
  • Must attend orientation
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a physical and a TB Test.
  • Pass a background check, and be open and honest about any convictions
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Human Trafficking Shelter Staff

POSITION: Human Trafficking Shelter Staff       

REPORTS TO: Shelter Manager

LOCATION: San Bernardino City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Provide direct services and advocacy for victims of human trafficking.

HOW TO APPLY:  All interested candidates are encouraged to send their resumes with a cover letter to Dianne Amato, our Program Manager, via email hr@familyassist.org.

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: Jan 05, 2022                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Perform initial consultation and evaluation of victims of human trafficking.
  • Respond to hot line calls that come into shelter.
  • Conduct weekly/monthly case management.
  • Provide transportation when needed.
  • Identify and address physical and mental health issues.
  • Identify and address other needs of clients making appropriate referrals.

ADDITIONAL DUTIES

  • Input client data into data management system.
  • Complete weekly and monthly program reports.
  • Positively promote the agency in the community.
  • Grocery Shopping
  • Other assignments and duties as needed.

MINIMUM REQUIREMENTS

  • Extensive understanding of human trafficking
  • Experience working with victims of human trafficking
  • Completion of the 40-hour Human Trafficking Advocate Training
  • Ability to motivate others towards achieving goals.
  • Computer skills and knowledge of Microsoft Office
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

TAY Case Manager – Victorville

POSITION:   TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  Victorville City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meeting with clients weekly, creating and maintaining individual client goals.
  • Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
  • Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
  • Address client issues and concerns, working as a liaison with shelter manager.
  • Ensure that all documents submitted on behalf of a client are valid.
  • Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
  • Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
  • Create linkage between TAY Transitional Living youth and resources and groups at the Drop In Centers.
  • Responds to security concerns appropriately, and documents observations and actions taken.
  • Input client data into Apricot and HMIS
  • Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
  • Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
  • Completes and maintains case notes and documents service statistics.
  • Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
  • Attends community resource meetings to learn potential resources.
  • Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

  • Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
  • Excellent documentation skills.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to motivate others towards achieving their goals.
  • Completion of 40-hour domestic violence training
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

TAY Case Manager – San Bernardino

POSITION:  TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:     Range is $16 – $18 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:       Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meeting with clients weekly, creating and maintaining individual client goals.
  • Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
  • Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
  • Address client issues and concerns, working as a liaison with shelter manager.
  • Ensure that all documents submitted on behalf of a client are valid.
  • Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
  • Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
  • Create linkage between TAY Transitional Living youth and resources and groups at the Drop In Centers.
  • Responds to security concerns appropriately, and documents observations and actions taken.
  • Input client data into Apricot and HMIS
  • Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
  • Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
  • Completes and maintains case notes and documents service statistics.
  • Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
  • Attends community resource meetings to learn potential resources.
  • Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

  • Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
  • Excellent documentation skills.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to motivate others towards achieving their goals.
  • Completion of 40-hour domestic violence training
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Systems Navigator

POSITION:  Systems Navigator 

REPORTS TO:  Program Manager

LOCATION: San Bernardino City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of programs, some evenings and weekends will be required. 

HOURLY RATE:  Range is $20 – $22 an hour, depending on experience. After successfully completing 90-day probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Provide housing and wraparound systems (Education, Legal, Employment, Housing, etc) navigation advocacy to address service barriers for youth, provide referrals, monitor service implementation, provide case management follow-ups. Develop relationships with community partners and facilitate community trainings. Connect with community partners and social service agencies to raise awareness of issues surrounding youth at risk of, or experiencing, homelessness or housing insecurity. Function as part of a team at the Drop-In Centers in Victorville and San Bernardino. Possess leadership, initiative and the ability to work independently as well as collaboratively with other Case Managers and system providers

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT Duties

  • Ensure youth participants will receive assistance with completing application for FASFA, TNAF, apartments rentals, etc.
  • Work with partners to identify needs of youth and develop relationships with community partners able to meet those needs.
  • Identify, and coordinate community, school and street-based outreach programs to youth and TAY up to 25 years. 
  • Coordinate and facilitate financial competency programs or groups for youth. 
  • Coordinate and facilitate how youth will obtain personal documents (social security cards, birth certificates etc.)
  • Plan and coordinate local events to educate the community.
  • Develop, market and conduct educational, preventative and other developmental groups for youth at the Drop-In Centers

Additional Duties  

  • Input data into data management system.
  • Speak at local events and to community groups.
  • Complete weekly and monthly grant program reports. 
  • Willingness to be trained and participate in Street Outreach.
  • Responsible for Social Media postings on Facebook and other sites.
  • Attend community meetings and promote agency trainings

MINIMUM REQUIREMENTS

  • Understanding the dynamics of trauma informed care and harm reduction.
  • Excellent understanding and application of Zoom, PowerPoint, Excel, Social Media and Microsoft Office                  
  • Assist with creation of Open Arms and FamSpot Drop-In Center’s flyers and brochures.
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Outreach Advocate – Open Arms

POSITION:  Outreach Advocate – Open Arms Program

REPORTS TO:   Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Planning and coordinating outreach activities promoting engagement of at-risk youth and their families in the community and increasing youth access to opportunities. Works independently, and as part of a team, in providing holistic and comprehensive case management and crisis intervention services to Transition Aged Youth (TAY), homeless and runaway minors, and at-risk youth. Work with staff at the Drop-in Center to develop and implement group activity and recreational therapeutic activities. Develop and maintain linkages to other community programs and agencies to facilitate contacts and services for youth.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meeting with clients weekly, creating and maintaining individual client goals.
  • Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
  • Provide crisis intervention and guidance to homeless and at-risk youth.
  • Work with volunteers and staff at the Drop-In Center to develop and implement therapeutic recreational activities.
  • Facilitate outreach activities off-site in high priority communities and/or neighborhood locations or settings. Focused identifying referral services for youth and include the support, encouragement and motivation necessary to help youth to make use of those referrals.
  • Work with staff and volunteers to assist clients and perform outreach activities.
  • Provide a linkage between Street Outreach and the Drop-In Center.
  • Provide services in a trauma-informed manner that expedite the meeting of contract requirements and program outcomes.
  • Develop linkages with community agencies as a means to coordinate services and increase youth activity at the Drop-In Center.
  • Notify Drop-In Center Manager of any issues that arise of a serious nature which occurs with clients, staff, or volunteers.
  • Liaise with and consult to the community and other service providers as required regarding the particular needs of at-risk youth.
  • Ensuring all data, forms, reports and necessary documentation are accurate and submitted within established timelines.
  • Function as a form of “host” at the Drop-In Center.
  • Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

  • Knowledge of community resources and counseling/social work practices with high-risk population.
  • Excellent documentation skills.
  • Positive group facilitation skills.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to motivate youth towards achieving their goals.
  • Completion of 40-hour domestic violence training
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a background check and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Social Worker – MSW

POSITION:  Social Worker – MSW

LOCATION:  San Bernardino City, CA

REPORTS TO:  Program Manager – Our House Program

HOURS:  This is a full-time position. Schedule is 8 hours a day; from Monday to Friday

HOURLY RATE:     Range is $30 to $35 an hour, depending on experience. After passing successfully probation period benefits will include: sick and vacation time, paid holidays, plus an optional employee health insurance plan.

BASIC DUTIES:       The overarching goal of this position is to help people foster their capacities and coping mechanisms in order to improve and better their daily lives. Under general supervision by the Manager of Youth Services, the Social Worker Therapist will provide comprehensive supportive services to eligible children and their families along with training and on call support for staff. The Social Worker develops and provides appropriate clinical interventions designed to reduce stress, promote client and staff safety, and increase client stability. This role promotes strengths-based approaches to service delivery that encourage functioning in the program and educational environments.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department, via email to HR@familyassist.org

Opening Date: 11/30/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Plan, coordinate, manage and implement support packages, and acting as problem-solving resource for difficult cases
  • Create a wellness programs designed to prioritize both employee health and overall client wellness
  • Address each client case with site managers and staff while acting as a key-worker and cooperate with multidisciplinary teams
  • Interview clients and assess their current condition, needs, strengths and weaknesses
  • Measures and assess impact of services; supports and participates in key elements of the program’s success
  • Monitor and evaluate clients’ progress and modify treatment plans accordingly
  • Maintain accurate records and report on clients’ status in Apricot system
  • Intake, assessments, service planning, service delivery, and goal attainment
  • Ensures quality service to program clients.
  • Coordinate outreach and collaboration efforts with community partners
  • Other duties as directed to accomplish program goals.

MINIMUM REQUIREMENTS

  • Master degree in Social Work (MSW)
  • Proven work experience as a social worker
  • Working knowledge of social theories and practices
  • Social perceptiveness and empathy
  • Ability to build and maintain professional helping relationships
  • Ability to relate and communicate with diverse population and groups
  • Resilience along with ability to assess situations
  • Good knowledge of MS Word, Excel, PowerPoint and Outlook, preferred.
  • Pass a back-ground check, and Physical & TB test.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time.

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

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