REPORTS TO:  Executive Director

HOURS: Monday – Friday, 8am – 5pm full time

SALARY:   $20.00 per hour

AREAS OF RESPONSIBILITY

DIRECT DUTIES

• Writing and submitting grant proposals
• Tracking grant applications
• Researching new grant funding opportunities
• Preparing and monitoring budgets
• Reviewing grant proposals
• Managing grant databases
• Ensuring compliance with grant regulations
• Preparing and submitting progress reports
• Reporting data to the Executive Director and Board of Directors
• Positively promote the agency in the community
• Other duties as assigned

MINIMUM REQUIREMENTS

• Excellent written and verbal communication skills
• Excellent computer skills and knowledge of Microsoft Office
• Strong organizational skills
• High levels of accuracy and attention to detail
• Ability to work as part of team with a focus on outcomes
• Ability to work under pressure

Please send resume to: tabitha@familyassist.org

Must be vaccinated for Covid-19.
Survivors are encouraged to apply.

POSITION:  TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position, hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE: Range is $18- $20 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 9/29/22                                             
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Meeting with clients weekly, creating and maintaining individual client goals.
• Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
• Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
• Address client issues and concerns, working as a liaison with shelter manager.
• Ensure that all documents submitted on behalf of a client are valid.
• Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
• Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
• Create linkage between TAY Transitional Living youth and resources and groups at the Drop in Centers.
• Responds to security concerns appropriately, and documents observations and actions taken.
• Input client data into Apricot and HMIS
• Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
• Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
• Completes and maintains case notes and documents service statistics.
• Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
• Attends community resource meetings to learn potential resources.
• Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

• Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
• Excellent documentation skills.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to motivate others towards achieving their goals.
• Ability to complete the required training and incorporate the techniques taught
• Must be able to pass CPR and First Aid Training
• Pass a background check.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at time of onboarding. 

Survivors encouraged to apply.

Direct Service Staff:

Positions are available for a LGBTQ TAY (Transition Age Youth 18-25) Case Manager in San Bernardino Ca. Current opening includes full-time positions only. Weekend and some evening shifts will be required.

Position Overview:

The TAY Case Manager is to provide case management services to formerly homeless LGBTQ youth who are in our 90 day shelter. Under the supervision of the Program Manager, the Case Manager is responsible for developing and maintaining case management services. Duties include: Completing intake assessments, weekly case management development, progress monitoring, finding housing resources and other referrals. Meeting with clients weekly, creating and maintaining individual client goals. Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral. Ensuring shelter resources are made available to client such as, counseling, support groups, and classes. Ensure that all documents submitted on behalf of a client are valid. The person will also be responsible to ensure there is plenty of food in the house and all basic needs are being met.

Qualifications:

Knowledge of community resources and counseling/social work practices with homeless LGBTQ youth. Excellent documentation skills. Excellent written and verbal communication skills, ability to establish rapport. Ability to motivate others towards achieving goals. Pass a back-ground check.  Ability to complete the required training and incorporate the techniques taught. Must have valid Driver License and Auto Insurance.

Compensation:

Salary range $18.00-$20.00 hour based on education and experience.  Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

LGBTQ+ candidates are highly encouraged to apply.

All interested candidates are encouraged to email their resumes with a cover letter to dianne@familyassist.org

Direct Service Staff:

Positions are available for a LGBTQ TAY (Transition Age Youth 18-25) Advocates in San Bernardino Ca. Current opening includes full-time positions only. This position will require weekend and late evening shifts.

Position Overview:

The LGBTQ TAY Youth Advocate is to provide services to formerly homeless LGBTQ youth who are in our San Bernardino 90-day shelter. Under the supervision of the Program Manager, the Youth Advocate is responsible for supporting shelter participants while they are in housing. Duties include: Completing intake assessments and intakes, advocacy, maintain chore list, meal planning, grocery shopping, supportive groups and maintaining a safe and welcoming environment for our participants. The person will also be responsible to ensure there is plenty of food in the house and all basic needs are being met.

Qualifications:

Knowledge of harm reduction, trauma informed care and counseling/social work practices with homeless LGBTQ youth. Excellent documentation skills. Excellent written and verbal communication skills, ability to establish rapport. Ability to motivate others towards achieving goals. Pass a back-ground check.  Ability to complete the required training and incorporate the techniques taught. Must have valid Driver License and Auto Insurance.

Compensation:

Salary range $18.00-$20.00 hour based on education and experience.  Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

LGBTQ+ candidates are highly encouraged to apply.

All interested candidates are encouraged to email their resumes with a cover letter to dianne@familyassist.org

POSITION: Health Navigator
REPORTS TO: Chief Operating Officer
LOCATION: San Bernardino City

HOURS: This is a full-time position. Hours will fluctuate based on needs of clients,
some evenings and weekends will be required.

HOURLY RATE: Range is $18 – $20 an hour, depending on Experience. After successfully
completing 90-day probation period, benefits will include: paid sick and
vacation time, paid holidays, plus optional employee health insurance
plan.

BASIC DUTIES: Assists both youths and adults from all Family Assistance Programs in
assessing their health needs. Will determine if program participants have
health insurance and/or who their health insurance provider is. Determines
any participants unmet health needs and documents it in Apricot.

HOW TO APPLY: All interested candidates are encouraged to send their resumes with a
cover letter to Kenneth Weekes, our COO, via email ken@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY
Opening Date: 6/17/2021 Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Meet with client and complete the health intake process, and assessment.
• Provide and organize information for participants, including power points, handouts, group discussions, and role playing.
• Designs and implements surveys in compliance to grant requirements.
• Within 14 days of clients entering into the programs, advocate and meet with client to help them access their medical needs.
• May provide transportation for participants to secure healthcare.
• Work with case managers, client advocates and auxiliary staff to identify and assess participants healthcare needs.
• Work with advocates to coordinate transportation for participants
• Maintain and coordinate activities with our community health partners

ADDITIONAL DUTIES

• Participate in technical assistance calls and webinars with the leadership team and other grantees.
• Complete paperwork as requested by grantor.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Excellent communication skills both written and verbal.
• Ability to be flexible and work as a team.
• Must be able to work efficiently, independently, and function with minimal supervision.
• Completion of the 40-hour domestic violence training.
• Excellent computer skills and knowledge of Microsoft Office.
• Pass a background check and be open and honest about any convictions.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time

POSITION:  Rental Assistance Advocate
REPORTS TO:  Program Manager
LOCATION: Victorville
HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required.  

HOURLY RATE: Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: Paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Assist TAY youth with housing services. Provide rent subsidies and move-in costs. Work with residential property owners, landlords, participants, and advocating for each client throughout the process of securing stable and sustainable housing. Provide Case Management, Employment and Financial Assistance to participants.

HOW TO APPLY:  All interested candidates are encouraged to send their resumes with a cover letter to Tracey Rick, our Program Manager, via email tracey@familyassist.org

Opening Date: 2/15/2022                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Advocates will work with local property owners and low-income housing providers to build lasting partnerships
• Advocates will coordinate rental assistance and utility assistance services.
• Advocates will assistant TAY youth with needs to move to independent living.

MINIMUM REQUIREMENTS

• Pass a background check, and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office, Excel and spreadsheets.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

POSITION:  Maintenance Worker 

REPORTS TO:  Maintenance Manager

LOCATION: San Bernardino City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required.  

HOURLY RATE: Range is $16 – $19 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES: General maintenance and minor repairs at agency facilities while maintaining a clean, comfortable, and safe environment for both staff and clients. Pick- up and deliver donations as needed and help clients move in/out of housing.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter via email to HR@familyassist.org

Opening Date: 6/17/2021                                                     
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Light household maintenance and minor repairs as needed.
• Cleaning parking lots and grounds of litter.
• Lawn care including mowing, raking, watering, etc.
• Pick-up and delivery of household items.
• Assist with client moves.
• Sort donations as needed

MINIMUM REQUIREMENTS

• Must be able to maintain confidentiality.
• Must be able to work efficiently, independently, function with minimal supervision, and work as a team.
• Basic knowledge of household maintenance, building repairs, cleaning, and other maintenance work.
• Have basic maintenance/repair tools (hammer, screwdriver, etc.).
• Ability to lift 50+ pounds.
• Have safe and reliable transportation (truck/van preferred)
• Pass a background check, and be open and honest about any convictions.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Youth Advocate – My Place Youth Shelter   

REPORTS TO:  Shelter Manager

LOCATION:  Victorville, CA

HOURS:  This is a Full-Time position. Evenings and weekends shifts will be required. 

HOURLY RATE:     Range is $16 – $18 an hour, depending on Experience.

BASIC DUTIES:  The Youth Advocate is expected to provide nurturing care and management of youth in everyday living requirement. Duties include but not limited to: completing intake and discharge paperwork, supervising recreational activities, supervising and helping with daily chores, participating in group outings, coordinating with volunteers, and maintaining client files.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Shelly Thomas, our Shelter Manager, via email to hr@famiyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 01/05/2022                                                    
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

• Must be able and willing to provide emergency hot-line counseling and suicide prevention support
• Supervise clients/volunteers in a positive, caring manner to make sure staff work together as a cohesive group
• Maintain confidentiality at all times regarding client and staff files and information about clients and/or staff
• Supervise, monitor and mentor youth clientele in a professional manner, in accordance with licensing (refer to Title 22) and policies of the agency; client safety is a priority and clients must be accounted for all times
• Facilitate groups with clients assigned by Shelter Manager
• Answer phones, take messages/make calls: follow up, referrals, parents / guardians

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Must have a genuine respect for and interest in youth and their families.
• Ability to put into practice all aspects of Positive Youth Development (training will be provided) and demonstrate respect for client’s rights and safety.
• Former Foster Youth is a plus, but must be at least 21 years old.
• Must attend orientation
• Ability to complete the required training and incorporate the techniques taught
• Must be able to pass CPR and First Aid Training
• Pass a physical and a TB Test.
• Pass a background check, and be open and honest about any convictions
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION: Human Trafficking Shelter Staff       

REPORTS TO: Shelter Manager

LOCATION: San Bernardino City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Provide direct services and advocacy for victims of human trafficking.

HOW TO APPLY:  All interested candidates are encouraged to send their resumes with a cover letter to Dianne Amato, our Program Manager, via email hr@familyassist.org.

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: Jan 05, 2022                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

• Perform initial consultation and evaluation of victims of human trafficking.
• Respond to hot line calls that come into shelter.
• Conduct weekly/monthly case management.
• Provide transportation when needed.
• Identify and address physical and mental health issues.
• Identify and address other needs of clients making appropriate referrals.

ADDITIONAL DUTIES

• Input client data into data management system.
• Complete weekly and monthly program reports.
• Positively promote the agency in the community.
• Grocery Shopping
• Other assignments and duties as needed.

MINIMUM REQUIREMENTS

• Extensive understanding of human trafficking
• Experience working with victims of human trafficking
• Completion of the 40-hour Human Trafficking Advocate Training
• Ability to motivate others towards achieving goals.
• Computer skills and knowledge of Microsoft Office
• Pass a background check, and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:   TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  Victorville City, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Meeting with clients weekly, creating and maintaining individual client goals.
• Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
• Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
• Address client issues and concerns, working as a liaison with shelter manager.
• Ensure that all documents submitted on behalf of a client are valid.
• Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
• Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
• Create linkage between TAY Transitional Living youth and resources and groups at the Drop In Centers.
• Responds to security concerns appropriately, and documents observations and actions taken.
• Input client data into Apricot and HMIS
• Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
• Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
• Completes and maintains case notes and documents service statistics.
• Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
• Attends community resource meetings to learn potential resources.
• Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

• Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
• Excellent documentation skills.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to motivate others towards achieving their goals.
• Completion of 40-hour domestic violence training
• Ability to complete the required training and incorporate the techniques taught
• Must be able to pass CPR and First Aid Training
• Pass a background check, and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  TAY Case Manager

REPORTS TO:  Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:     Range is $16 – $18 an hour, depending on Experience. After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:       Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, independent living skills assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals. Facilitate groups on aspects of independent living using Casey Life Skills curricula.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Meeting with clients weekly, creating and maintaining individual client goals.
• Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
• Ensuring appropriate emergency shelter resources are made available to client such as, counseling, support groups, and classes.
• Address client issues and concerns, working as a liaison with shelter manager.
• Ensure that all documents submitted on behalf of a client are valid.
• Conduct intake interviews and asses each client upon entry to the program for needs, strengths and independent living skills. Identify the level of need for medical/dental, social, educational needs and support and coordinate supports and resources with System Navigator
• Provide clients with referrals and resources, then assists clients in application and follow up, while collaborating with System Navigator
• Create linkage between TAY Transitional Living youth and resources and groups at the Drop In Centers.
• Responds to security concerns appropriately, and documents observations and actions taken.
• Input client data into Apricot and HMIS
• Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
• Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met, and is not above motivating and teaching youth, and participating in, indoor and outdoor upkeep and cleaning
• Completes and maintains case notes and documents service statistics.
• Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
• Attends community resource meetings to learn potential resources.
• Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

• Knowledge of community resources and counseling/social work practices with high-risk population, as well as an understanding of Trauma-Informed and Harm Reduction approaches with residents.
• Excellent documentation skills.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to motivate others towards achieving their goals.
• Completion of 40-hour domestic violence training
• Ability to complete the required training and incorporate the techniques taught
• Must be able to pass CPR and First Aid Training
• Pass a background check, and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Outreach Advocate – Open Arms Program

REPORTS TO:   Program Manager

LOCATION:  San Bernardino City, CA

HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  Range is $16 – $18 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Planning and coordinating outreach activities promoting engagement of at-risk youth and their families in the community and increasing youth access to opportunities. Works independently, and as part of a team, in providing holistic and comprehensive case management and crisis intervention services to Transition Aged Youth (TAY), homeless and runaway minors, and at-risk youth. Work with staff at the Drop-in Center to develop and implement group activity and recreational therapeutic activities. Develop and maintain linkages to other community programs and agencies to facilitate contacts and services for youth.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 12/03/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

CLIENT SERVICES

• Meeting with clients weekly, creating and maintaining individual client goals.
• Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
• Provide crisis intervention and guidance to homeless and at-risk youth.
• Work with volunteers and staff at the Drop-In Center to develop and implement therapeutic recreational activities.
• Facilitate outreach activities off-site in high priority communities and/or neighborhood locations or settings. Focused identifying referral services for youth and include the support, encouragement and motivation necessary to help youth to make use of those referrals.
• Work with staff and volunteers to assist clients and perform outreach activities.
• Provide a linkage between Street Outreach and the Drop-In Center.
• Provide services in a trauma-informed manner that expedite the meeting of contract requirements and program outcomes.
• Develop linkages with community agencies as a means to coordinate services and increase youth activity at the Drop-In Center.
• Notify Drop-In Center Manager of any issues that arise of a serious nature which occurs with clients, staff, or volunteers.
• Liaise with and consult to the community and other service providers as required regarding the particular needs of at-risk youth.
• Ensuring all data, forms, reports and necessary documentation are accurate and submitted within established timelines.
• Function as a form of “host” at the Drop-In Center.
• Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

• Knowledge of community resources and counseling/social work practices with high-risk population.
• Excellent documentation skills.
• Positive group facilitation skills.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to motivate youth towards achieving their goals.
• Completion of 40-hour domestic violence training
• Ability to complete the required training and incorporate the techniques taught
• Must be able to pass CPR and First Aid Training
• Pass a background check and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and working vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Youth Shelter Manager         

REPORTS TO:  Program Manager

LOCATION:  San Bernardino City

HOURS:   This is an Exempt position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:  $28 an hour. After successfully completing 90-day probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Coordinates and implements directives to oversee the youth shelter’s staff and services, managing day-to-day activities and operations of the shelter, and ensuring the cohesive implementation of residential client services. Ensures the shelter facility and operations maintain compliance with agency policies and procedures, local, state, contractual, and licensing mandated regulations.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to HR Department via email HR@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 11/24/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

STAFF SUPERVISION

• Responsible and accountable for all daily operations that take place at the shelter.
• Supervises staff to ensure accomplishment of grant-stated program goals and objectives.
• Ensures that staff meets all agency and licensing personnel requirements to work in the facility.
• Directs, reviews and monitors each shift worked daily to ensure program/operational compliance, quality services provision, and appropriate client file documentation.
• Completes staff evaluations and ensures that new staff are scheduled for appropriate on-the-job training.
• Ensures all staff meets yearly training requirements required by CCL.
• Recruits, supervises and recognizes direct report and volunteers; terminates staff and volunteers as necessary.

CLIENT SERVICES

• Manages and evaluates operations (i.e. client intake, shelter file documentation, program development, data collection, reporting, staff scheduling, and staff assignments) to ensure compliance with Community Care Licensing (CCL) Title 22 Group Home Regulations, alignment with EOC and Sanctuary and youth services program objectives, and overall effectiveness of operations and service delivery.
• Conducts client intakes and check-outs. Assess immediate crisis needs of clients.
• Documents shelter happenings and client activities as necessary.
• Oversees shelter environment and activities, facilities problem solving for in-house conflicts and crisis, encourages and models appropriate shelter interactions.
• Ensures adequate food supply and oversees meal preparation as needed.

ADDITIONAL DUTIES  

• Transport, accompany and support clients to appointments when needed.
• Oversee chore list and follow up on completion of chores
• Complete weekly and monthly program reports.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• 3 years senior management experience.
• Strong communication and writing skills.
• Ability to work flexible hours.
• Pass a background check, and be open and honest about any convictions.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

DESIRABLE

• Experience working with an ethnically diverse population and for a homless and/or youth program highly preferred.
• Basic knowledge of welfare and Institutions Code and other laws affecting children and families in the state of California preferred.

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Human Resources Manager   

REPORTS TO:  Chief Operations Officer

LOCATION:  Victorville, CA

HOURS:  This is a full-time position. Schedule is 8 hours a day; from Monday to Friday.

HOURLY RATE:     Range is $20 – $25 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:       The Human Resource Manager reports directly to the COO and is responsible for coordinating human resources functions for Family Assistance Program. Provides leadership and direction in the area of HR in a nonprofit environment. Develops, maintains, and carries out all phases the of human resources activity by supporting organizational growth, development, and change. Additionally, they ensure that all facilities adhere to company policies, and local, state, and federal employment laws.  Typical duties include employee relations, training and development, on boarding, performance management, compliance, payroll processing and reporting.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter via email HR@familyassist.org

Opening Date: 11/22/2021                                                   
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

HR DUTIES

Employee Relations:

• Respond to human resources-related inquiries.
• Provide personnel policy and procedure guidance to employees and management.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Monitor employee morale and company culture.

Compliance:

• Maintain up-to-date knowledge of federal and state employment law and compliance requirements.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records.
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
• Ensures policies, procedures and reporting are in compliance.
• Works with management and in appropriate resolution of employee relations issues.
• Assists in investigations of employee relations issues.
• Ensures Family Assistance Program is FLSA compliant.
• Files EEO-1 report annually; maintain other records, reports and logs to conform to EEO regulations.

Benefits Administration:

• Coordinate open enrollments, changes, and training for employee insurance and benefits programs.
• Administer the additions & deletion.
• Update the systems with additions or deletion.

Staffing & Recruiting:

• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborate with Leadership team to develop effective recruitment strategies.
• Identify future staffing needs.
• Recruits, and prescreens applicants to fill vacant positions.
• Conducts new employee orientations/onboarding to foster positive attitude toward organizational goals.
• Enters new hire paperwork as well as status changes into BBSI system.
• Update records of new staff.

Training & Development:

• Develop and maintain talent management processes.
• Conducts training when requested.
• Work with the managers on creating training programs as needed.
• Keep employees’ files up to date with required training.

Performance Management:

• Administers performance review program to ensure effectiveness, compliance and equity within organization.
• Handles employee relations counseling, outplacement counseling.
• Conduct exit interviews and recommend corrective action if necessary.

Payroll Administration:

• Managing electronic timekeeping systems and reviewing timesheets.
• Monitor promotions, transfers and terminations.
• Ensure that payroll goes out in timely manner.
• Reviewing and posting Timesheets.
• Processing any deductions or additions.
• Processing any salary changes on the system.
• Process and maintain records of regular deductions from employee payments. This can include garnishing, healthcare and other deductions.
• Answer and resolve payroll questions for employees

Other duties:

• Maintain employee personnel records.
• Creating processes & procedures that support the HR department.
• Manage the organization’s employee database and prepare reports.
• Participates in safety committee.
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS

• 5+ years of experience in progressively responsible human resource roles
• 3+ years of experience in Labor Relations and Employee Relations
• 3+ years of experience in a supervisory role
• Demonstrating ability to run the HR department independently.
• Awareness of OSHA regulations and compliance
• Regular and predictable attendance is an essential function of the job.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Excellent computer skills and knowledge of Microsoft Office.
• Pass a background check, and be open and honest about any convictions.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

DESIRABLE

• Experience working in non-profit organizations.
• PHR certificate or equivalent.
• Bachelor degree in Human Resources Management or equivalent.
• Experience working within a fast-paced, dynamic environment, and comfortable with change and ambiguity. Anticipates and strategically plans for changing business needs

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Youth Shelters Manager        

REPORTS TO: Youth Services Program Director

LOCATION:  San Bernardino County, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE: Range is $25 – 28 an hour, depending on Experience. After successfully completing 90-day probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES:  Coordinates and implements directives to oversee the youth shelter’s staff and services, managing day-to-day activities and operations of the shelter, and ensuring the cohesive implementation of residential client services. Ensures the shelter facility and operations maintain compliance with agency policies and procedures, local, state, contractual, and licensing mandated regulations.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Jim Bolas at Jim@familyassist.org

Opening Date: 9/3/2021                                                       
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

STAFF SUPERVISION

• Responsible and accountable for all daily operations that take place at the shelter.
• Supervises staff to ensure accomplishment of grant-stated program goals and objectives.
• Ensures that staff meets all agency and licensing personnel requirements to work in the facility.
• Directs, reviews and monitors each shift worked daily to ensure program/operational compliance, quality services provision, and appropriate client file documentation.
• Completes staff evaluations and ensures that new staff are scheduled for appropriate on-the-job training.
• Ensures all staff meets yearly training requirements required by CCL.
• Recruits, supervises and recognizes direct report and volunteers; terminates staff and volunteers as necessary.
• Participate in committee and task force meetings to resolve issues in delivery of services and operations.
• Collect and maintain program data to prepare and submit required grant reports.
• Serve as a liaison between Family Assistance Program and government and community agencies. 
• Coordinate programs with other directors and outside service groups. 
• Supervises staff to ensure accomplishment of grant-stated program goals and objectives.
• Interpret and apply all applicable regulations, policies and procedures relevant to CCL licensing.  
• Develop and implement training and case management programs.
• Assists staff to develop individualized goals and objectives to accomplish yearly overall program goals.
• Ensure that goals and objectives are in alignment with following agency’s mission. 

CLIENT SERVICES

• Manages and evaluates operations (i.e. client intake, shelter file documentation, program development, data collection, reporting, staff scheduling, and staff assignments) to ensure compliance with Community Care Licensing (CCL) Title 22 Group Home Regulations, alignment with EOC and Sanctuary and youth services program objectives, and overall effectiveness of operations and service delivery.
• Conducts or supervises client intakes and check-outs. Assess immediate crisis needs of clients.
• Documents shelter happenings and client activities as necessary.
• Oversees shelter environment and activities, facilities problem solving for in-house conflicts and crisis, encourages and models appropriate shelter interactions.
• Implement and insure best practices of Trauma-Informed Care, Positive Youth Development and Harm Reduction in staff engagement with residents

ADDITIONAL DUTIES  

• Availability to transport, accompany and support clients to appointments when needed.
• Complete weekly and monthly program reports.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Hold CCL license
• 3 years senior management experience.
• Strong communication and writing skills.
• Ability to work flexible hours.
• Pass a background check.
• Excellent computer skills and knowledge of Microsoft Office.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time. 

DESIRABLE

• Experience working with an CFS, ethnically diverse population and/or youth program highly preferred.
• Basic knowledge of welfare and Institutions Code and other laws affecting children and families in the state of California preferred.

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

POSITION:  Program Manager – Next Step

REPORTS TO:  Chief Operations Officer

LOCATION:   San Bernardino City, CA

HOURS:  This is a full-time exempt position. Hours will fluctuate based on needs of the programs with some evenings and weekends will be required.

SALARY:  $58,240 annually, benefits will include: 10 paid vacation days annually, paid holidays, paid sick days plus optional employee health insurance plan.

BASIC DUTIES:  Overseeing the entire Next Step program including: managing staff, working with landlords, grants management, meeting with County Supervisors including the Director of the Department of Probation and the Director of Department of Parole and any other key community partners. To continue to develop Next Step programs in order to provide support services to empower men and women on probation and parole to find strength, stability and success.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Yvette Abreo, via email yvette@familyassist.org

Opening Date: 9/3/2021                                                       
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

• Implement and monitor all grant related requirements for Next Step programs.
• Empower program participants to fulfill their probation/ parole requirements and successfully complete program
• Recruits, supervises, and evaluates direct report staff. 
• Assist in developing, modifying and implementing programs and new procedures including volunteer programs
• Develops housing locations including sourcing units, maintaining landlord relationships, providing property management services, and ensuring that all activities align with Next Steps Programs
• Prepare all new units for occupancy, including completing inspections, ordering furnishings, setting up utilities, coordinating leases, facilitating unit walk-throughs/viewings.
• Participate in committee and task force meetings to resolve issues in delivery of services and operations.
• Collect and maintain program data to prepare and submit required grant reports.
• Serve as a liaison between Family Assistance Program and government and community agencies. 
• Coordinate programs with other directors and outside service groups. 
• Supervises staff to ensure accomplishment of grant-stated program goals and objectives.
• Interpret and apply all applicable regulations, policies and procedures relevant to the San Bernardino County’s Department of Probation. 
• Develop and implement training and treatment programs.
• Provides on-going training for staff regarding delivery of grant requirements.
• Assists staff to develop individualized goals and objectives to accomplish yearly overall program goals.
• Ensure that goals and objectives are in alignment with following agency’s mission.
• Evaluates direct reports performance in a timely manner.

MINIMUM REQUIREMENTS

• Graduation from an accredited four-year college or university with a major in psychology, social work, business or public administration, or closely related field or three years of work experience in social services programs 
• Two years of work experience serving as program manager in any of the following areas of social services, including probation, parole, mental health, mentoring, homelessness, substance use diversion, public speaking, self-advocacy, or client empowerment (preferred)
• Property management experience (working with Master/Corporate leases preferred)
• Strong conflict resolution and de-escalation skills and the ability to work with challenging client behaviors with compassion, patience, and personal boundaries.
• Knowledge of laws, regulations, policies relevant to the San Bernardino County Department of Probation (preferred).
• Advanced knowledge of MS Word, Excel, PowerPoint and Outlook, preferred.
• Pass a back-ground check.
• Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
• Have received at least the first dose of Covid-19 vaccination at employment time.

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.