HR Director

POSITION SUMMARY: The HR Director is responsible for successfully providing a full range of HR skills to maximize the management of human capital and positively impact company success and profitability.  

REPORTING RELATIONSHIPS: This position reports to the COO and works in partnership with other positions within the company. 

DUTIES AND RESPONSIBILITIES:  

Provides the administration and delivery of HR guidance, training, compliance, and support to the Family Assistance Program management staff and employees. 

Provides expertise in all areas of Human Resources including ACA, EEO-1, and CA Pay Data reporting. 

Documents and classifies all staff trainings and certifications in updated shared folders 

Partner with payroll support staff for successful completion of payroll. 

Responsible for workers’ compensation claims administration overview and interaction with partners at Third Party Claims Administrators. 

Manage and administer company benefits program. 

Responsible for continued-development real time table of organization and employee directory 

Manage the staffing process, including recruiting, interviewing, hiring and onboarding. 

Ensure job descriptions are up to date and compliant with all local, state and federal regulations. 

Develop training materials and performance management programs to help ensure employees understand their job responsibilities. 

Investigate employee issues and conflicts and bring them to proper resolution. 

Ensure the organization’s compliance with local, state and federal regulations. 

Ensure all company HR policies are applied consistently. 

Partner with Executive Director and COO to ensure strategic HR goals are aligned with business initiatives. 

Supervise performance evaluations and salary reviews. 

Provide support and guidance to HR staff. 

Analyze trends in compensation and benefits. 

Design and implement employee retention strategies. 

QUALIFICATIONS: 

Bachelor’s degree preferred or equivalent experience 

A minimum of 5 years of HR related experience 

PHR, SPHR certification

Prior experience in payroll processing, process including knowledge of wage and hour laws. 

Additional operations or business experience outside of HR is a plus 

Demonstrated ability to write and develop presentations/trainings 

Pass a back-ground check.  

Must have valid Driver License and Auto Insurance.

Compensation:

FLSA CLASSIFICATION:  Salaried  $72-$80K- Exempt based on education and experience.  Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

All interested candidates are encouraged to email their resumes with a cover letter to Ken@familyassist.org

Family Assistance Program is an Equal Opportunity Employer.  Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Health Advocate

POSITION: Health Advocate

REPORTS TO: Health Access Program Manager

HOURS: Full-Time Position/Weekends and evenings are required.

HOURLY RATE: Range is $21 – $22 an hour. After the 90-day probation period benefits will include: sick and vacation time, 11 paid holidays, plus employee health insurance plan.

BASIC DUTIES: Provide mobile nonclinical and clinical health screening services, referrals, and health education to adults and children at partner sites across San Bernardino County including frequent one-on-one client assessments. • Coordinate and schedule clinical services provided by health partners and confirm services are provided. • Document services in system databases.  • Maintain clean driving record, keep company vehicle clean and report maintenance issues/auto repair issues to agency in written form. • Complete weekly timecards and mileage log as applicable for driving between sites during health screening activities.

AREAS OF RESPONSIBILITY

CLIENT SERVICES

The Health Advocate must have the ability to work as a team member with community partners from other social service agencies, physicians, clinics and hospitals. Provide health education and motivation enabling adults and children to better their health by obtaining health services and implementing lifestyle changes including maintaining access to health and dental insurance and where possible connection to a medical home. In addition to serving as a health advocate to adults and children, the advocate will also serve as a representative of Family Assistance Program and a liaison with other service providers.  Ability to develop and maintain professional and cooperative working relationships with staff, business professionals and other agencies in the community is required.

ADDITIONAL DUTIES

• Attend partner meetings and educate to build relationships of trust for referrals for service.

• This position will work with partner staff including case managers and involve frequent travel to partner sites serving San Bernardino County

• Other duties as assigned.

 MINIMUM REQUIREMENTS

• At least 2 years’ health care experience including performing basic health screenings, vitals, familiarity with Medi-Cal health insurance and physician community clinic and hospital settings providing primary and urgent care

• Excellent oral and written communication skills; Computer and word processing skills.

• Fingerprinting, law enforcement, and child protection background checks required.

• Must have reliable transportation and proof of automobile insurance to provide services listed above; a clean DMV record and current California Driver’s License. Must be current with Covid vaccinations. The Family Assistance Program is an equal opportunity employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability. 

Please send resume to: HR@familyassist.org and Kevin@Familyassist.org.  

Shelter Advocate

Shelter Advocate:

Position is for full-time overnight at the Domestic Violence Shelter for victims who are fleeing a violent situation and are in need of shelter.

Position overview:

The Shelter Advocate is expected to assist victims of violence, promoting trust and communication while the victim is in shelter.  Provide participants with a multitude of services and skills that will help them learn new skills to live a violent free life.

Duties include: 

Completing intakes and discharge paper work, responsible for crisis hotline, supervising and helping with daily chores, facilitate groups, classes, assist participants to navigate through the legal system, offer court support, maintain client files, and inputting data and other duties as needed.

Qualifications:

Must have genuine respect for and interest of families of diverse racial and ethic identity and the ability to form a relationship with our participants and there children, judgement free.  Ability to practice all aspects of trauma informed approach [training will be provided].  Advocate for our participants.  Must be able and willing to provide emergency hotline advocacy and crisis intervention.  Ability to complete the required training and incorporate the techniques taught.  Must be able to pass CPR, first aid training, and food handlers card.  Maintain confidentially.  Must have excellent written and verbal communications skill, be able to work independently and as a team.  Must have driver license and insurance.  Must have first covid vaccine.

Compensation:

Salary will be $17.00 -$20.00 per hour.  Paid vacations, paid holidays, and health insurance for full time positions. Please send resumes to tracey@familyassist.org

Youth Advocate – Victorville

POSITION:                 Youth Advocate

LOCATION: Victorville

REPORTS TO:           Shelter Manager

HOURS:                      This is a Part-Time position. Hours will fluctuate based on needs of the programs with some evenings and weekends will be required.

HOURLY RATE:        $16.00 to $18.00

BASIC DUTIES:         The Youth Advocate is expected to provide nurturing care and management of youth in every living requirement. Duties include but not limited to: completing intake and discharge paperwork, supervising recreational activities, supervising and helping with daily chores, participating in group outings, coordinating with volunteers, maintaining client files, and follow CCL regulations.

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Must be able and wiling to provide emergency hot-line counseling and suicide prevention support
  • Supervise clients/volunteers in a positive, caring manner to make sure staff work together as a cohesive group
  • Maintain confidentiality at all times regarding client and staff files and information about clients and/or staff
  • Supervise, monitor and mentor youth clientele in a professional manner, in accordance with licensing and policies of the agency; client safety is a priority and clients must be accounted for all times
  • Facilitate groups with clients assigned by Shelter Manager
  • Answer phones, take messages/make calls: follow up, referrals, parents / guardians

 MINIMUM REQUIREMENTS

  • Must be able to pass CPR and First Aid Training, Pass a physical and a TB Test
  • Be open and Honest about any convictions
  • Excellent computer skills and knowledge of Microsoft Office
  • Pass a background check
  • Must have a valid California driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

To Apply: Email resume tor Nike@familyassist.org or Fatima@familyassist.org

Social Worker – MSW

POSITION:   Social Worker – MSW

LOCATION:    Mentone, CA

REPORTS TO:   Program Manager

HOURS:   This is a full-time position. (Some weekends are required)

SALARY RATE:  Range is between $64,480 to $72,800 per year, depending on experience. After passing a successful 90-day probationary period benefits will include: sick and vacation time, paid holidays, plus an optional employee health insurance plan.

BASIC DUTIES: The overarching goal of this position is to help people foster their capacities and coping mechanisms in order to improve and better their daily lives. Under general supervision by the Manager of Youth Services, the Social Worker Therapist will provide comprehensive supportive services to eligible children and their families along with training and on call support for staff. The Social Worker develops and provides appropriate clinical interventions designed to reduce stress, promote client and staff safety, and increase client stability. This role promotes strengths-based approaches to service delivery that encourage functioning in the program and educational environments.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Devin Baze via email to devin@familyassist.org

AREAS OF RESPONSIBILITY

DIRECT DUTIES:

  • Plan, coordinate, manage and implement support packages, and acting as problem-solving resource for difficult cases
  • Create a wellness program designed to prioritize both employee health and overall client wellness
  • Address each client case with site managers and staff while acting as a key-worker and cooperate with multidisciplinary teams
  • Interview clients and assess their current condition, needs, strengths and weaknesses
  • Measure and assess impact of services; supports and participates in key elements of the program’s success
  • Monitor and evaluate clients’ progress and modify treatment plans accordingly
  • Maintain accurate records and report on clients’ status in Apricot system
  • Intake, assessments, service planning, service delivery, and goal attainment
  • Ensures quality service to program clients.
  • Coordinate outreach and collaboration efforts with community partners
  • Other duties as directed to accomplish program goals.

MINIMUM REQUIREMENTS:

  • Bachelor’s Degree in Social Work (MSW) required
  • Master degree in Social Work (MSW) preferred
  • Proven work experience as a social worker
  • Working knowledge of social theories and practices
  • Social perceptiveness and empathy
  • Ability to build and maintain professional helping and healthy relationships
  • Ability to relate and communicate with diverse population and groups
  • Resilience along with ability to assess situations
  • Good knowledge of MS Word, Excel, PowerPoint and Outlook – preferred
  • Pass a back-ground check, Physical and TB test
  • Must have a valid California driver’s license and vehicle with a valid registration and insurance, and have a good driving record
  • Have received at least the first dose of Covid-19 vaccination at employment time.

TAY Case Manager – FAM SPOT (Temporary)

POSITION:               Temporary TAY Case Manager – FAM SPOT

REPORTS TO:         Program Manager

LOCATION:             Victorville, Ca.

SALARY:                  $17 to $19

BASIC DUTIES:       Works independently, and as part of a team, in providing holistic and comprehensive case management services to homeless youth. Including intake assessment, benefit assessment, goal setting, weekly case management development, progress monitoring, advocacy, and referrals.

AREAS OF RESPONSIBILITY

CLIENT SERVICES

  • Meeting with clients weekly, creating and maintaining individual client goals.
  • Connect client with needed and available community resources. Follow-up with client and agencies to document use/success of referral.
  • Ensuring shelter resources are made available to client such as, counseling, support groups, and classes.
  • Addresses client issues and concerns, works as a liaison with shelter manager.
  • Ensure that all documents submitted on behalf of a client are valid.
  • Conduct intake interviews and asses each client upon entry to the program for needs and strengths. Identify the level of need for medical/dental, social, educational needs and support.
  • Provides clients with referrals and resources, then assists clients in application and follow up.
  • Responds to security concerns appropriately, and documents observations and actions taken.
  • Input client data into Apricot
  • Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, and evaluation.
  • Identifies repairs and/or household needs and coordinates with maintenance or others to ensure needs are met.
  • Completes and maintains case notes and documents service statistics.
  • Facilitates safety of residents by doing periodic inspections, teaching fire safety, and conducting regular fire drills.
  • Attends community resource meetings to learn potential resources.
  • Other tasks assigned by the manager.

MINIMUM REQUIREMENTS

  • Knowledge of community resources and counseling/social work practices with high risk population.
  • Excellent documentation skills.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to motivate others towards achieving goals.
  • Completion of 40-hour domestic violence training
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 
  • Email your resume to shelly@familyassist.org

Youth Advocate – OUR HOUSE (CFS) Mentone

Full Time, Part Time

POSITION:  Youth Advocate         

REPORTS TO:  Shelter Manager

LOCATION: Mentone, San Bernardino County, CA

HOURS:  We are looking to fill a full-time and a part-time shelter advocate position. Hours will fluctuate based on needs of clients, evenings, graveyards and weekends will be required.

HOURLY RATE:  Range is $18 – $20 an hour, depending on Experience. After successfully passing probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan.

BASIC DUTIES: The Youth Advocate is expected to provide nurturing care and management of youth in every living requirement. Duties include but not limited to: completing intake and discharge paperwork, supervising recreational activities, supervising and helping with daily chores, participating in group outings, coordinating with volunteers, and maintaining client files.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes to Devin@familyassist.org and Joseph@familyassist.org

SURVIVORS ARE HIGHLY ENCOURAGED TO APPLY

Opening Date: 03/01/2022                                                     
Closing Date: until job is filled

AREAS OF RESPONSIBILITY

DIRECT DUTIES

  • Must be able and willing to provide emergency hot-line counseling and suicide prevention support
  • Supervise clients/volunteers in a positive, caring manner to make sure staff work together as a cohesive group
  • Maintain confidentiality at all times regarding client and staff files and information about clients and/or staff
  • Supervise, monitor and mentor youth clientele in a professional manner, in accordance with licensing (refer to Title 22) and policies of the agency; client safety is a priority and clients must be accounted for all times
  • Facilitate groups with clients assigned by Shelter Manager
  • Answer phones, take messages/make calls: follow up, referrals, parents / guardians

MINIMUM REQUIREMENTS

  • High school diploma or equivalent.
  • Must have a genuine respect for and interest in youth and their families.
  • Ability to put into practice all aspects of Positive Youth Development (training will be provided) and demonstrate respect for client’s rights and safety.
  • Former Foster Youth is a plus, but must be at least 21 years old.
  • Must attend orientation
  • Ability to complete the required training and incorporate the techniques taught
  • Must be able to pass CPR and First Aid Training
  • Pass a physical and a TB Test.
  • Pass a background check, and be open and honest about any convictions
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

Accessibility Toolbar