Residential Case Manager

Full Time
Posted 3 years ago

REPORTS TO:   Director of HT Transitional Housing Program

HOURS:   This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required.    

SALARY:    Range is $31,000 – $36,000 annually, vehicle stipend, 5 paid vacation days annually, 10 paid holidays plus employee health insurance plan.

BASIC DUTIES:  Provide direct case management services and advocacy for victims of human trafficking. 



Client Services

  • Perform initial intake assessment of all clients
  • Identify and address clients physical and mental health issues.
  • Identify and address other needs of clients and make appropriate referrals
  • Develop individual treatment plan based on client’s goals and objectives
  • Conduct weekly/monthly case management reviews with clients to encourage, support and evaluate client’s participation in their treatment plan
  • Plan and lead recreational activities for individuals and household
  • Assist with facilitating support groups.
  • Provide positive redirection, intervention and alternatives when needed to assist participants in overcoming challenging situations

Additional Duties 

  • Perform weekly grocery shopping duties for housing clients (groceries, cleaning supplies and housing necessities) 
  • Transport, accompany and support clients to court and other appointments when needed
  • Create chore list and follow up on completion of chores
  • Assist with trainings and speaking engagements to educate on human trafficking  
  • Input client data into Apricot data management system.
  • Complete weekly and monthly program reports.
  • Attend biweekly case management meetings
  • Other duties as assigned.


  • Extensive understanding of human trafficking
  • Experience working with victims of human trafficking
  • Completion of the 40-hour Human Trafficking Advocate Training
  • Computer skills and knowledge of Microsoft Office
  • Valid driver’s license and reliable transportation.
  • Pass a background check.

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