Hope House Shelter Staff

Full Time
Posted 3 weeks ago

POSITION: Shelter Staff

LOCATION: Victorville

Position is available for overnight at the Hope House, a domestic violence shelter for victims who are fleeing a violent situation and in need of shelter.

Position Overview:

The Hope House advocate is expected to assist victims of domestic violence, also promoting trust and communication while the victim is in the shelter. Provide participants with a multitude of services that will help them learn new skills to live a violent free life. Duties include:

completing intake and discharge paperwork, responsible for crisis hotline calls, supervising and helping with daily chores, facilitate group classes, assist participants navigate through the legal system with obtain restraining orders, and maintaining client files and inputting data. Willing to work days, swing and overnights.


Must have a genuine respect for and interest in families of diverse racial and ethnic identity; an ability to form a supportive relationship with our participants and their children. Ability to put into practice all aspects of Trauma Informed Approach (training will be provided) and advocate for our participants. Must be able and willing to provide emergency hotline advocacy and crisis intervention. Ability to complete the required training and incorporate the techniques taught. Must be able to pass CPR and First Aid Training, must maintain participant confidentially. Must have excellent written and verbal communication skills, as well as the ability to work as a team. Computer literate with Work, Excel and Outlook. Must pass a background check and be open and honest about any convictions. High School diploma required, upper level education desired but not required. Must have driver’s license and insurance. Must be vaccinated and willing to get their booster.


This position pays between $16 and $17 per hour. Paid vacation and sick time, paid holidays, and paid health insurance for full time positions.

All interested candidates are encouraged to email their resumes with a cover letter to hr@familyassist.org

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

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