Domestic Violence / CFS / Rental Assistance Advocate

Full Time
Posted 2 years ago

POSITION:  Domestic Violence / CFS / Rental Assistance Advocate      

REPORTS TO:  Program Manager

LOCATION:   Fontana, CA

HOURS:  This is a full-time position.  Hours will fluctuate based on needs of clients, some evenings and weekends will be required. 

HOURLY RATE:     Range is $16 – $18 an hour, depending on Experience. After successfully passing probation period, benefits will include: paid sick and vacation time, paid holidays, plus optional employee health insurance plan. Assist households that are unable to pay rent or utilities

BASIC DUTIES:  The advocate is expected to assist victims of domestic violence, also promoting trust and communication. Provide participants with a multitude of services that will help them learn new skills to live a violent free life. Advocate households that are unable to pay rent or utilities with services such as rental assistance and utility assistance programs.

HOW TO APPLY:   All interested candidates are encouraged to send their resumes with a cover letter to Tracey Rick, our Program Manager, via email to


Opening Date: 7/27/2021                                                     
Closing Date: until job is filled



  • Completing intake and discharge paperwork,
  • Responsible for crisis hotline calls,
  • Supervising and helping with daily chores and facilitate group classes
  • Assist participants navigate through the legal system with obtain restraining orders, and maintaining client files and inputting data.
  • Serve as an advocate when a client needs support for court proceedings.
  • Facilitate classes such as parenting, anger management, budgeting, peer group, and nutrition.
  • Serves as a liaison with law enforcement agencies to insure their domestic violence policies are the same as the county’s.
  • Serves as a liaison to the Probation and Court Services department to inform, educate, and support their efforts in these cases.
  • Assists with educating and facilitating CFS domestic violence programs to provide a more complete implementation of the domestic violence protocol.
  • Input client data into Apricot
  • Creating menus, purchasing food, and end of the month reporting for the food program
  • End of the month reporting for various grants
  • Auditing client files
  • Provide rent subsidies and move-in costs.
  • Use an expense and revenue assessment which gauges the level of financial support needed to secure housing and move in.
  • Work with residential facilities, property owners, landlords, participants, and advocating for each client throughout the process of securing stable and sustainable housing.
  • The housing facilities will be inspected bi-weekly by the Advocates.  Any issues with the physical operation of houses will be referred to the Program Manager.
  • Advocates will work with local property owners and low-income housing providers to build lasting partnerships
  • Advocates will coordinate rental assistance and utility assistance services.
  • Advocates will assist the participants in completing the forms of Rental Assistance.


  • Must have a genuine respect for and interest in families of diverse racial and ethnic identity;
  • Must have an ability to form a supportive relationship with our participants and their children.
  • Ability to put into practice all aspects of Trauma Informed Approach (training will be provided) and advocate for our participants.
  • Must be able and willing to provide emergency hotline advocacy and crisis intervention.
  • Ability to complete the required training and incorporate the techniques taught.
  • Must be able to pass CPR and First Aid Training, must maintain participant confidentially.
  • Must have excellent written and verbal communication skills, as well as the ability to work as a team.
  • Pass a background check, and be open and honest about any convictions.
  • Excellent computer skills and knowledge of Microsoft Office.
  • Must have a valid driver’s license and vehicle with a valid registration and insurance, have a good driving record, and be willing to travel between offices and units during the workday.
  • Have received at least the first dose of Covid-19 vaccination at employment time. 

Family Assistance Program is an Equal Opportunity Employer. Employment is based on experience, training, and ability work without regard to sex, sexual orientation, race, religion, creed, color, national origin, marital status, age, physical, mental, or sensory disability.

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